Imagine

Central Office: 830-798-1244

North Office: 817-778-8625

At Tri-ToImagine, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or services related to smart home automation, including Control4, Savant, Crestron, and other smart home technologies.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us or fill out a form on our site, we may collect:

  • Name

  • Email address

  • Phone number

  • Physical address (for service requests)

  • Any additional information you choose to provide

b. Non-Personal Information
We automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Schedule consultations and installations

  • Improve our website and services

  • Send updates, promotions, or service information (only with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Trusted third-party service providers assisting with our business operations (e.g., scheduling, CRM tools)

  • Legal or regulatory authorities when required by law

  • Partners or technicians involved in the installation process, but only as needed and with confidentiality agreements in place

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include secure server technologies, firewalls, and limited access protocols.

5. Your Rights and Choices

You may:

  • Request access to your personal data

  • Correct or delete your personal data

  • Opt out of receiving promotional communications at any time by clicking “unsubscribe” or contacting us directly

To exercise any of these rights, please contact us at https://toimagine.com/contact-us/.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Analyze traffic and user behavior

  • Improve user experience

  • Deliver relevant content and ads

You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Control4, Savant). We are not responsible for their privacy practices. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: [email protected]
📞 Phone: [817-778-8625 or 830-798-1244]
📍 Address: 1405 Resource Pkwy, Marble Falls, TX 78654, United States